Welcome To The Help I Got A Mac Podcast!


Help I Got A Mac PodcastThe Help I Got A Mac podcast was originally launched after I, Cliff Ravenscraft, purchased my very first Apple/Mac computer. I recall my initial excitement about owning a Mac wearing off after about two weeks. I had become quite frustrated with how the Mac OS differed from the Windows OS. I needed help and that’s why I launched this show and titled it, “Help I Got A Mac!”

In the Fall of 2007, I met Chris Beiting, a former Apple Store Genius who came to my rescue with a willingness to answer any and all my Mac related questions. I invited him to join me me on a weekly basis and we have now provided more than 100 hours of content devoted to helping the brand new Mac Switcher and discussing all things Apple, including Macs, iPhones, iPods, iPads, and iEverything Else.

In September 2011, Chris was preparing to become a father for the very first time. After 179 episodes, we made the difficult decision to stop the weekly production of this show.

Here’s the deal, Chris and I may randomly produce and episode here and there to discuss major Apple related announcements. It is for this reason that I will leave the subscription links below. I will do my best to also promote these random episodes through the social networks and on our mailing list.

If you like this show, you may also like the Podcast Answer Man, Social Media Serenity, and Business Tech Weekly podcasts. Of course we invite you to please check out the complete list of our podcasts.

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[audio:http://traffic.libsyn.com/gspn/HelpIGotAMac134-TheNewAppleLineup.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

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In this episode, Cliff and Chris talk about all the recent changes to the Apple produce lineup.

Notes from the Apple Announcement:
* New Apple stores in Paris and China look amazing!
* iOS is now on 120 million devices.
* 6.5 Billion apps have been downloaded.
* iOS 4.1 due out next week
* Proximity sensor bug will be fixed with 4.1
* HD video upload available via wi-fi in 4.1
* HDR Photo ability in 4.1
* GameCenter released with 4.1
* Project Sword game looks cool if you're into that kind of game.
* 4.2 software for iPad is due out in November
* iPad to get multitasking with 4.2
* iPad to get GameCenter with 4.2
* Wireless printing coming to iPad and iPhone with 4.2
* AirPlay coming to iPad and iPhone with 4.2
* New iPod Shuffle is $49 and brings back the buttons
* New Nano takes away ability to play back and record video.
* Cliff thinks the Nano is just stupid at the $149 price point for a tiny music player.
* New iPod Touch will have Retina Display, A4 chip, Front & Rear Camera, will record HD Video, and can do FaceTime.
* New iPod Touches out next week. 8GB is $229, 32GB is $299, and 64GB is $399.
* iTunes 10 has a new logo. Introduces Ping social network for music
* Apple TV now 1/4 the size of original and now is a streaming only device for $99
* Apple TV will stream Netflix, YouTube, and content from your networked computers
* Apple TV is not the iOS device we hoped for. No Gaming! Not even PONG!

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://traffic.libsyn.com/generallyspeaking/HIGAM125-IHaveFrozenWaltDisneysOnMyiPhone.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In this episode, we cover the following topics:

* Cliff's Shares His Bad Apple Experience (Video)
* Chris' Apple 4 Line Experience
* JotNot Pro – Scanner App
* A recent update to my iMac now is keeping mp3 thumbnails from showing.
* When I delete a card from an SD card in the finder, I notice that while it removes the name info from the card, it doesn't delete all the data. My card will sometimes say it's full even if there is no file on it until I format
* Too Many Multi-Tasking Icons Loaded!
* FaceTime not activated by default.
* Still no new sounds for Incoming alerts!

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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124 Help I Got A Mac – iPhone Launch Day

by Cliff Ravenscraft on June 25, 2010

in Help, iGot a Mac!

[audio:http://traffic.libsyn.com/generallyspeaking/HelpIGotAMac124-iPhone4LaunchDay.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

As you might imagine, this episode is all about the launch of the new iPhone.

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://traffic.libsyn.com/generallyspeaking/HelpIGotAMac118-WhyYouShouldJailbreakYouriPad.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In the episode we cover the following items:

* Another iPhone Next Gen Leaked!
* Steam Gaming System Is Out!
* Dragon's Lair is on sales for 99 cents
* Android is outselling the iPhone
* AT&T has iPhone Exclusivity till 2012
* Why You Should Jailbreak The iPad

* CLICK HERE for info on how to install sync multiple Google Apps Calendars to your iPad.

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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113 Help I Got a Mac – The iPad

by Cliff Ravenscraft on April 8, 2010

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac113-TheiPad.MP3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In the episode we cover the following items:

* How much hard drive space do you need to run Parallels on the Mac?

* Will Apple Care still work in France if the Mac was purchased in the US?

* Cliff's initial reaction to the iPad

* CLICK HERE for info on how to install sync multiple Google Apps Calendars to your iPad.

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/gspn/HelpIGotAMac112-FinallyMadeTheSwitch.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In this episode I share that after using Mac computers for more than two years, I've finally decided to purchase my first iMac and now will be using the Mac as my primary computer.

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your question.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/gspn/HelpIGotAMac111-ChrisIpadPrediction.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In this episode:
* Amazon Kindle for The Mac is now available in beta.
* Amazon App coming soon to the iPad
* Mac sales are way up!
* Bluetooth Keyboards will work with iPad

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your quest

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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104 Help I Got A Mac – Just A Rumor?

by Cliff Ravenscraft on January 14, 2010

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac104-JustARumor.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In this episode, Erik and Cliff discuss the latest updates on whether or not there will be an official Apple event at the end of this month. Also, they talk about rumors related to either a new iPhone or iPhone 4.0 software.

We want to invite you to give us a call with your Mac related questions! Call us at 859-795-4067 or send an audio file with your quest

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac102-WhyEveryParentShouldOwnAMac.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode, Chris and Cliff discuss the following items:

Why every geek's parents should own a Mac!
Remote Desktop Link for Mac

Two Broken Promises from Apple & AT&T
-Apple not supporting Windows 7
-AT&T still has no tethering

Software that you MUST HAVE if you own a Magic Mouse
Link to software mentioned

A Big Event happening on the 26th of January

A suggestion of a great Battery extender for your iPhone when on the go.
Link to discussion in the forum

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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100 Help I Got A Mac – Our 100th Episode

by Cliff Ravenscraft on December 10, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/gspn/HelpIGotAMac100-Our100thEpisode.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode, Chris and Cliff celebrate the 100th episode of this podcast. We also discuss the following items.

Apple buys LALA: The Wall Street Journal and the NY Times are both confirming that Apple has pulled the trigger and spent a minuscule fraction of those billions in cash on Lala. No numbers were announced, but the WSJ notes that an investment of $20 million in Lala from Warner Music Group was written down by more than 50% earlier this year.

Why Lala for Apple? The AP noted that Lala co-founder Bill Nguyen demoed an iPhone app in October thatallowed ‘intelligently cached' songs to be streamed to your iPhone, with therecently-streamed songs replayable even outside of cell coverage areas; Wired suggests that Lala's bundle-payment setup, where users buy stream credits, could save Apple's iTunes Store millions in credit card fulfillment charges. The deal is expected to put Nguyen and the Lala engineers on Apple's payroll, although the Times notes that Lala's agreements with the labels to stream music are non-transferable.

Google Chrome for Mac Released! Google released a beta of their Chrome browser for the Mac, nearly 14 months after the Windows version. Chrome is built on the WebKit engine, just like Safari. I've only used it briefly (I'm writing this post with it now), yet a couple of things are immediately apparent.

First is the lack of a search box. Instead, Google has built the “Omnibox,” which combines the search and address field. Begin typing and a list of results appears beneath the text field, including recent browsing history, search options and more. For a complete view, browse all of the results in a new tab. That's neat, but it'll take some getting used to.

When first launched, it offered to import my Safari bookmarks; a task it completed so quickly I thought there was an error. Tabs slide in and out of view and are smart enough (supposedly, I haven't tested this) to isolate crashes and keep them from bringing the whole browser down.

uStream Live Broadcaster is released! Ustream is offering a free app [iTunes link] that lets you put a live or recorded stream on the web that multiple people can watch from a web browser.

This is a rather stunning turnaround from just weeks ago when Apple did not allow any live streaming of video from the iPhone. This app supports the 3G and 3GS iPhones, and allows streaming over the 3G network and Wi-Fi. You can record the stream to your iPhone for a later upload, and it even works on 3G phones that don't have built-in video record capability.

The app allows you to share your recorded stream on YouTube, Twitter and Facebook and of course the Ustream site. You can relay your GPS location and your URL appears in the video so you can tell your friends how to find you. Finally, you can archive your broadcast to the web for later viewing.

To get it all going you must create a free account. I tried it this morning, and it worked on both 3G and Wi-Fi. Video resolution is 320 x 240 pixels, and can be lowered to 176 x 144

Darrell sent a link to this article about jail broken iPhones.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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099 Help I Got A Mac – Apple Goes Black

by Cliff Ravenscraft on November 19, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac099-AppleGoesBlack.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode, Chris and Cliff share some exciting deals coming up from Apple on Black Thursday. Best part, you don't even have to leave your home to get them.

Also Chris shared a story titled “MacBooks are more reliable than netbooks.” We share our thoughts on comparing apples to apples. ;)

We have a rumor of a delay of a product that has only been rumored to be coming.

We also share a few more items, including:

Apple lifts veil on App Store approval status

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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096 Help I Got A Mac – Droid Does

by Cliff Ravenscraft on November 2, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/gspn/HelipIGotAMac096-DroidDoes.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode, Chris and I give a hands on review of the new DROID Smart Phone from Verizon. Apple iPhone is on notice.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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095 Help I Got A Mac – New Mac Lineup

by Cliff Ravenscraft on October 25, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/gspn/HelpIGotAMac095-NewMacLineup.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode, Chris and I pretty much give our thoughts on the newest product updates made to the iMac, Mac Mini, and Macbook.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac092-NewMacMinisComing.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode:

Mac Mini's and iMac Refresh coming? Apple Insider posted earlier that Apple notified retailers that their Mac mini orders will not be filled at the moment — but soon. A later update states that the low-end Mac mini has been discontinued entirely, leaving us to believe that we'll be seeing a hardware upgrade shortly. Several of our tipsters work for Apple Authorized re-sellers who are running very low on desktop supplies, even an Apple Store tip says they have 4 iMacs in stock.

Users of Tweetie, the popular Twitter client for both Mac and iPhone, have reason to be excited: a new version of the iPhone app, Tweetie 2, is confirmed to be on the way. Not a free upgrade however, it will cost $2.99

Apple says 30% call failure is normal: An iPhone user aggravated with an unacceptably high rate of dropped calls on his iPhone, took it to a New York City Apple Store to have it checked for issues. The call dump statistics revealed a 22% drop rate on calls, which most of us would call “wicked awful” — but not Apple and AT&T. No, in this particular case the Genius told our hapless iPhone owner that he should count himself lucky, as Apple's baseline stat for dropped calls in NYC is a blistering thirty percent. Yes, almost one in three calls on an iPhone in the Big Apple will end with frustration, and that's just OK with everyone.

We also answered a few questions from the gspn.tv community.

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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091 Help I Got A Mac – Push Notifications

by Cliff Ravenscraft on September 27, 2009

in Help, iGot a Mac!

Welcome to the Help, iGot a Mac Podcast!
A podcast with the Mac Switcher in mind!

In This Episode:

Brad called to tell us about a way to add extensions to phone numbers in the iPhone contact list.

Jason called to ask if there was a keyboard that he could attach to his iPod Touch.

John called to ask what our thoughts were regarding to the next big thing that will be coming from Apple.

Brad called again to share how he was about to get his iTunes Music On iDisk to play on his iPhone.

Frank called to share a lot of thoughts with us. He reported about an issue for those who have the tethering hack on their iphone not getting notifications of voice mails when they are left. Among other things.

Andy called in to ask if we thought he should get a Mac computer. Our answer may surprise you!

During the show, we talked a good deal about Push Notification Apps among other apps as well.

Please note: This is a Plus Member Only Episode. At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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090 Help I Got A Mac – iTunes 9 And Much More

by Cliff Ravenscraft on September 21, 2009

in Help, iGot a Mac!

Welcome to the Help, iGot a Mac Podcast!
A podcast with the Mac Switcher in mind!

In This Episode:

* Erik Fisher shares why he loves Snow Leopard and the improvements that it has meant to several processes that he runs.

* Mary called to say that iTunes 9 has broken her ability to sync Smart Playlists. (Note, I believe our friend Lee Andrew from the gspn.tv Community Forum helped solve this issue when he wrote…. “Personally not having any issues with iTunes. That said, everyone else who did, I told them to change to only selected podcasts from the playlists. So in the Podcast tap, make sure you scroll down to see Include Episodes From Playlists.”

* Tess called in to say that she really enjoys the feature that allows you to share music between authorized machines on your personal network.

* Mary Martin called in and explained that she has never synced her iPhone to a computer before. She's concerned about syncing between both work and computers and losing all her data. We discuss our suggestion for her.

* Jason called to tell us that he purchased an iPod Touch and that he's been using it as an iPhone with Skype.

* Daniel Lewis called with a question about batteries.

* John called with some thoughts on iTunes 9 and also about how much he's enjoying Madden Football on the iPhone.

* Cliff shares his experience uprading to iTunes 9. When it first loaded the iTunes Store it gave an error that said “iTunes requires Safari 4.0.3 or later to be installed to use the iTunes Store within iTunes. Use Software Update to download and install the latest version of Safari.”

* Cliff gives his rants about iTunes 9 and how it might affect the basic end user.

* Though Cliff did share that the Community Response to iTunes 9 is overwhelmingly positive in the forum discussion.

* Stephen came up with a theoretical way to create a keystroke to zoom for the chat room during live shows.

* John called to inquire if we used any microphone enabled apps to use with his iPod Touch.

Please note: This is a Plus Member Only Episode. At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac087-WhenToUpgradeToSnowLeopard.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode:

* Snow Leopard TOMORROW!!!
* Should I Upgrade Now?
* Will my programs work? CLICK HERE
* Malware detection coming in Snow Leopard?
* New Get a Mac ads http://www.apple.com/getamac/ads/
* Chris got a new MacBook Pro
* Chris' review of Camtasia for Mac
* Screen Flow Praises

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/gspn/HelpIGotAMac085-DepositingCheckByiPhone.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

In This Episode:

iPhone Applications I mentioned
* http://lists.zenbe.com
* https://gspn.tv/ishape
* Kindle for the iPhone App
* NIV BIBle AcroBible

Anne purchased her first Mac Computer
o http://twitpic.com/d669m
o From Germany
o http://www.apple.com/euro/store/
o 1,149,00 Euros = 1,628.13 U.S. dollars
o 1,199 here in the US… –> Saved $479 on her purchase.
o 13″ Macbook Pro Firewire 800 and SD Card Slot
o Apple Care has to be purchased in her country…
o Warned of different part numbers. –> Parts would be shipped from US if needed, which could delay repair, but it would be covered by Apple Care.

My friend's Jeremy and Tricia ‘s Mac purchase(s)
o 15 inch Macbook Pro
o 13 inch Macbook Pro
o Do they need Anti-Virus?

Apple Again Offers Matte Display Option on 15″ MacBook Pro
https://gspn.tv/hv

RUMOR: REPORT: iTunes 9 to Support Twitter, Facebook, and Last.fm
http://mashable.com/2009/08/09/itunes-9/

Bank Will Allow Customers to Deposit Checks by iPhone
https://gspn.tv/oa8

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac080-TheThingStillWorks.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

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079 Help I Got A Mac – Trak4 And More

by Cliff Ravenscraft on July 1, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/generallyspeaking/HelpIGotAMac079-Trak4.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

Please note: At least once a month, an episode of Help I Got A Mac is made available for free. Plus Members have access to every episode of every show we produce here at gspn.tv. To learn more about Plus Membership, please visit https://gspn.tv/plus

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078 Help I Got A Mac – iPhone Goodness

by Cliff Ravenscraft on June 25, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/gspn/HIGAM078-iPhoneGoodness.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

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077 Help I Got A Mac – Java Patch

by Cliff Ravenscraft on June 16, 2009

in Help, iGot a Mac!

[audio:http://media.libsyn.com/media/gspn/HIGAM077-JavaPatch.mp3]
Help, iGot a Mac!
A podcast with the Mac Switcher in mind!

Right Click Here To Download This Episode

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